CSR Bilingual - Customer Service Representative bei TTEC: Mitarbeiterbewertung

3,0
2. Jän. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Stable company, average salary for Mexico, decent location.

Kontras

Hectic call center with eight hours of back to back calls with minimal breaks and scripted metrics.

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5,0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, easy to work with.

Kontras

Not much training, only 2 weeks provided and then QAs begin right away.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2,0
19. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, great team (if you’re lucky)

Kontras

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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