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      TTEC

      Aktiver Arbeitgeber

      Bewertungen für TTEC

      Great Pay and Opportunities, Not So Great Communication - Customer Service Representative bei TTEC: Mitarbeiterbewertung

      3,0
      19. Apr. 2020
      Customer service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Good base pay, opportunities to work from home, learn new skills and experience.

      Kontras

      Hard to get a response when you have a question. Mostly all communication done through e-mail. Contracts may not be for an indefinite period of time.

      avatar
      Reaktion von TTEC
      6y
      We value your feedback on how we can improve experiences for teams at TTEC. Thank you for taking the time!

      Mehr Bewertungen zu TTEC entdecken

      5,0
      11. Juni 2026
      Custiner service representative
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, easy to work with.

      Kontras

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reaktion von TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6. Juli 2026
      Insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Kontras

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Reaktion von TTEC
      20h
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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