Worked as DSL support for Verizon customers - Customer Service Representative bei TTEC: Mitarbeiterbewertung

3,0
2. März 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Good technology. Good knowledge based systems which help get you going on the floor quickly. Good company for low income areas as they provide a higher starting wage for non-professional technical jobs.

Kontras

Job Stability is lacking at some locations. The office where I started closed after several years of rumors. Other cons include an unprofessional workforce, though it does provide opportunities in less developed communities, low salary growth. I had terrible raises despite being ranked well and as high as the 3 best agent out of over 500 in a month.

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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