Most Disorganized & Unprofessional Company Ever - Steer Clear - Customer Service Representative bei TTEC: Mitarbeiterbewertung

1,0
28. Dez. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Ability to work from home, but don't expect to get paid.

Kontras

too many to list but here are a few - extremely hard to navigate payroll and actually receive your pay - training is disorganized chaos as the trainer doesn't control the class and everyone is interrupting the trainer with random questions unrelated to the topic throughout training making it impossible to follow the topic at hand. - When they make a mistake, they blame you at all costs. There are over 15 different logins and passwords you have to use on a daily basis, multiple times a day. - When a problem arises, the instruction you get from one person is different from what you get from the next. - There is no way of calling or contacting HR, and nowhere you can leave feedback for the company or anyone specifically. They lie to you and the class, they get mad if you ask questions and like to blame CVS or the current client for their downfalls.

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great lead and co worker are extremely kinda, the work is easy.

Kontras

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

avatar
Reaktion von TTEC
13h
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you’ve had a positive experience with your team and found your coworkers and lead supportive. We also appreciate your comments regarding communication around the hiring process, career progression, and recognition. Feedback like yours helps us identify opportunities to improve the employee experience and better support our teams. Thank you again for taking the time to share your perspective, and we wish you continued success in your role.
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