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      TTEC

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      Bewertungen für TTEC

      Best Buy project, Geek Squad general entitlement - Customer Service Work At Home bei TTEC: Mitarbeiterbewertung

      1,0
      11. Feb. 2013
      Customer service work at home
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Working from home and saving on gas money

      Kontras

      The pay. No raises. Not acknowleged for good customer service, they only look at numbers. In a few short months our list of things we handle has grown longer but there is no training for the new things we have to do. We are told to google or go to ehow to find out how to help a caller with complex tech issues. It is represented to customers that there is expert help when they call and there is not.

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      5,0
      21. Juni 2026
      Licensed insurance agent
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, training, and equipment provided.

      Kontras

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      Reaktion von TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      2. Juli 2026
      Team lead
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Schedule flexibility and benefits, great people

      Kontras

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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