Overpromise, Underdeliver - Teletech Work@Home - Customer Service Work At Home bei TTEC: Mitarbeiterbewertung

2,0
2. Jän. 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home environment Flexible work shifts available Somewhat easy to pick up and give away shifts Easy job

Kontras

Training is slow and most of trainer's time seemed to be spent helping the less than tech saavy to get up to speed Little to no continuous training or contact with management No feedback from management except upon direct email contact Promise for 24-28 hr/wk, but only got 20 hours after holiday rush Pay only based on hours on phone, but required to do training and read lots of emails "off the clock" Very little product training, mainly corporate training (even when job duty is to have product knowledge) ery

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great lead and co worker are extremely kinda, the work is easy.

Kontras

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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