Absolute worst training experience ever!!! - Virtual Customer Service Representative bei TTEC: Mitarbeiterbewertung

2,0
31. Okt. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

They represent some great clients and they hire friendly, very competent people. Good choice of shifts to work.

Kontras

Horrible technology! They claim state-of-the-art, but all software crashes constantly in the middle of a call with a customer...from one day to to the next you never know what will be working and what won't. Training is a disaster: new trainers that don't know how to train and aren't familiar with the products or software. 109 online courses to complete, but they don't address the issues you'll have while working,

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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