Bilingual CSR - Mitarbeiter (anonym) bei TTEC: Mitarbeiterbewertung

Dealing with racist and rude customers and management, obsolete outsourcing business model, a high rotation of employees, no real opportunity to grow either personal or professionally outside the call center scheme, pointless and meaningless job, no commissions for sales. According to Mexican law, overtime follows a different patter of payment, given some "ifs" payment can double or triple and if you work on official holidays you get payed triple, Teletech does not abide by those obligations.