ok, troubles with employee retention - Operations Supervisor bei TTEC: Mitarbeiterbewertung

3,0
26. Juli 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

work at home environment, nice supervisors, big time clients

Kontras

low pay, no benefits for agents, out of date training, information from client and management is slow to infiltrate lower levels, long hours (easily 60 a week, up to 70-80 during holiday rush)

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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