Needs improvement for work at home agents - Work At Home Telephone Customer Service Representative bei TTEC: Mitarbeiterbewertung

2,0
30. Mai 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

You get hired fairly quickly compared to other companies, you work from home, you have weekends off and some of the Team Leads are awesome to work for.

Kontras

Training is 1 day at best and the rest of the time you have to deal with technical issues, then you're thrown out there on the calls without a clue of what you're doing. I never even got to work for one campaign due to all the technical issues!

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5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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