not enough pay for so much expected - Health Insurance Agent bei TTEC: Mitarbeiterbewertung

1,0
21. Nov. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

JOB IS FROM HOME SO THATS A GOOD THING IF YOU HAVE KIDS

Kontras

if they need help they force hours very stressful for the little bit of money they pay they don't care about there employers if they did they will take out more time in training us we are in training a whole month in half the things that was in training did not really benefit me once i started taking calls we have TL that don't never know a answer when you need help i hope i get blessed with a new job also have horrible system issues

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Reaktion von TTEC
9y
Thanks for leaving your feedback! We appreciate that you like the work from home setting at TeleTech. We're sorry that your current experience with TeleTech didn't match our reputation as a great company to work in. We definitely want to make sure that new employees like you get the best training to be able to produce excellent work. Thank you for bringing this up as we see how we can better leverage our training program.

Mehr Bewertungen zu TTEC entdecken

5,0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, easy to work with.

Kontras

Not much training, only 2 weeks provided and then QAs begin right away.

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Reaktion von TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work Some insurance benefits Reasonable Pay

Kontras

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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Reaktion von TTEC
2d
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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