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      TTEC

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      Bewertungen für TTEC

      CSR & TSR II - Customer Service Representative I & TSR II bei TTEC: Mitarbeiterbewertung

      4,0
      17. Nov. 2016
      Customer service representative i & tsr ii
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      The training I received was adequate, covered all main points needed to learn how to utilize the tools specified for the contract I was in.

      Kontras

      Sadly, many supervisors and Sr. Reps would have very noticeable preferences among themselves. It made it a toxic environment to work in.

      avatar
      Reaktion von TTEC
      9y
      First of all, thank you for your feedback. We're sorry if the situation you were in made things more difficult at work. We want to let you know that we treat everyone equally and that you could always speak up no matter what your line of work is in the company. Thank you once again for writing a review and we wish you well on your future endeavors!

      Mehr Bewertungen zu TTEC entdecken

      5,0
      11. Juni 2026
      Custiner service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, easy to work with.

      Kontras

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reaktion von TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6. Juli 2026
      Insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Kontras

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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