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      TTEC

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      Bewertungen für TTEC

      Customer Service and Technical Support - Work At Home Telephone Customer Service Representative bei TTEC: Mitarbeiterbewertung

      3,0
      24. Okt. 2016
      Work at home telephone customer service representative
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      You can work from home, I did at home and on site. Training on site is VERY good. 6 weeks long. Working from home was nice.

      Kontras

      The at home training is awful, I worked for two projects for at home and it was terrible. The Workbooth program you use to access your "office" was buggy and constantly having issues. At home it was hard getting answers to questions. For both at home and on site, the selection process is severely lacking, they hire anyone who can pass the tests, some of which clearly shouldn't have been there. On site my biggest complaint were there were a large amount of cliques within management, and if you were not in the "inner circle" there wasn't any room to grow.

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      Reaktion von TTEC
      9y
      We're glad you liked working from home! With regards to the system and screening process, I'll be sure to forward this to management so we could do something about it. Thanks for the review!

      Mehr Bewertungen zu TTEC entdecken

      5,0
      11. Juni 2026
      Custiner service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, easy to work with.

      Kontras

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reaktion von TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6. Juli 2026
      Insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Kontras

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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