Company is a Joke - Customer Service Representative bei TTEC: Mitarbeiterbewertung

1,0
10. Juni 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

The client wasn't bad and taking the calls wasnt as bad as what Ive seen at other call centers.

Kontras

Management is terrible. There is no communication between leadership at all. When a new line of business was about to be launched they told everyone to apply and individuals who were doing well had some tenure etc would be moved. Then when it came time to launch they sprang the nope only new hires now. Therefore new hires would be making considerably more than even TLs in other lines. Also no handicap accessibility and when posing the question to the site director ppl were told it wasn't in the budget!!

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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