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      TTEC

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      Bewertungen für TTEC

      Incompetent Management - Customer Service Representative bei TTEC: Mitarbeiterbewertung

      1,0
      31. März 2026
      Customer service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Management come and go and you'll be transfer across many teams outside your scope.

      Kontras

      The leadership structure doesn't feel like your support system, they push even above and beyond your doing for their own gains and reporting sake.

      avatar
      Reaktion von TTEC
      2mo
      Thank you for sharing your experience. We appreciate your feedback on leadership structure and team movement, as well as your comments on how support and communication can be improved. Feedback like this helps us better understand employee experiences and identify areas where we can continue to strengthen engagement and support across teams. We wish you all the best in your future endeavors.

      Mehr Bewertungen zu TTEC entdecken

      5,0
      11. Juni 2026
      Custiner service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, easy to work with.

      Kontras

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reaktion von TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6. Juli 2026
      Insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Kontras

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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