The good and the less good - Customer Service Representative (CSR) bei TTEC: Mitarbeiterbewertung

4,0
22. Sep. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Working from home, wellness program incentive, relatively low cost medical premiums, ease of training

Kontras

Assignments change, schedules can change, not much room for advancement within the company

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Reaktion von TTEC
9mo
Thank you for sharing your experience. We’re glad to know you appreciated the flexibility of working from home, our wellness program, and the support you received during training. It’s also great to hear your managers’ compassion made a positive impact. We’ve noted your feedback on advancement opportunities and scheduling, and we’ll continue to explore ways to strengthen career growth and consistency. We truly value the contributions you made during your time with us and wish you the best in your future endeavors.

Mehr Bewertungen zu TTEC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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