Pros
• Regular meetups and team lunches with the CEO, admin team, and technician team foster a sense of camaraderie.
• Leadership shows genuine enthusiasm for the product and client relationships.
Kontras
• The supervisor frequently arrives late to side-project, fails to update the team or higher-ups, and then expects everyone on the team to stay late to make up for lost time.
• During monthly meetings, higher-ups direct project-status questions to technicians instead of holding the supervisor accountable.
• When technicians step up to provide those updates, the supervisor scolds them afterward—questioning the timing and deflecting blame for project delays.
• Collaboration suffers when colleagues from other teams don’t get along, leading to missed handoffs and friction.
• The admin team’s lack of cultural awareness and sensitivity toward different religions creates an unwelcoming atmosphere.
• When the CEO engages directly with clients on side projects, the team often gets saddled with additional tasks mid-handover instead of focusing on the agreed scope.