Good job for beginners - Digital interaction expert bei TP: Mitarbeiterbewertung

4,0
24. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

You can develop your communication skills and learn many tools.

Kontras

Dealing with customers is challenging sometimes.

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Reaktion von TP
1y
Agradecemos sinceramente por compartilhar sua avaliação e por suas observações honestas. É ótimo saber que você está tendo a oportunidade de desenvolver suas habilidades de comunicação e aprender a utilizar diversas ferramentas. Investir no crescimento de nossos colaboradores é uma prioridade para nós. Entendemos que lidar com clientes pode ser desafiador e que essa parte do trabalho pode gerar uma certa pressão. Queremos assegurar que estamos aqui para oferecer o apoio necessário, para que você se sinta tranquilo ao enfrentar essas situações. Quanto ao seu conselho sobre a preparação de alguns supervisores, levamos suas palavras a sério. Isso nos ajuda a identificar áreas em que devemos focar na formação e desenvolvimento de nossas lideranças. Lamentamos que você tenha sentido essa sensação de despreparo. Suas sugestões são valiosas e fundamentais para a criação de um ambiente mais eficiente e colaborativo.

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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