Great job to have but can be disorganized and fast-paced at times - Sr. Licensing Coordinator bei TP: Mitarbeiterbewertung

3,0
20. Nov. 2024
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Geschäftsprognose

Pros

Fairly easy promotions, easy work-life balance, understanding leadership, decent PTO benefits and easy to utilize, plenty off days throughout the year from the holidays, maternity leave, FMLA, provides equipment and ships it to you if needed, good referral bonuses, and great work-from-home opportunities.

Kontras

High UHC employee medical benefits with high coinsurance/deductibles. Worked in many departments and it can be unorganized when there are so many quick changes all the time. Can be bounced around in different departments a lot with risk of involuntary termination if your line of business ends. Lack of communication between departments and sometimes with managements depending on where you work. Some coworkers are unprofessional or rude, no matter how many times they are encouraged to be positive. Low wages that don't match the economy. Each department has low pay no matter what position you are in, Most managers on down. HR is only there to jot your concerns down but they never help you. Most of the workers in HR, Technical team, and the TP hotline are not from this country it seems, so they never understand you and it's hard getting problems fixed or looked into.

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5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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