Minimum wage, no real relationship with employer - Call Handler bei TP: Mitarbeiterbewertung

2,0
8. Juli 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

No discrimination, lots of marketing team spirit

Kontras

No actual substance to employer advising staff are doing a great job. This is a minimum wage job with additional regular abusive, unpleasant calls or a highly technical (lots to memorise, keep up with and receive criticism for). There is little opportunity to transfer to other projects/roles away from the abuse.

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5,0
5. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company to get your license.

Kontras

Benefits aren't that affordable. Metric heavy

3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1w
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