Flipkart Social Media Specialist or senior social media executive - Flipkart Customer Support bei TP: Mitarbeiterbewertung

1,0
29. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Now work pressure No deadline 9-9time, no night shift No inbound

Kontras

I'm compelled to share my experience with Teleperformance Bangalore and their client, Flipkart. My time there was marked by profound disappointment and dissatisfaction. The HR representative, Akshitha, and the Account Manager, Yashashvi, proved to be ineffective in addressing critical issues. Teleperformance Bangalore's handling of concerns regarding Flipkart's practices was subpar. Despite being directly involved with Flipkart's social media senior escalation team, I observed a glaring lack of accountability and transparency. The abrupt layoffs of permanent staff after Big Billion Days, juxtaposed with the retention of underperforming contractual hires, showcased a blatant disregard for employee loyalty and dedication. Moreover, instances where employees were coerced into working against their will, as evidenced by the case of my colleague who was pressured by HR to continue working despite expressing a desire to leave, underscored an unsupportive and unethical work environment. In summary, my experience with Teleperformance Bangalore and Flipkart left much to be desired. The lack of transparency, accountability, and ethical conduct was deeply disappointing. I hope both organizations take heed of these concerns and strive to create a more supportive and equitable work environment for their employees. Absolutely appalling experience with TP Bangalore and Flipkart. Zero regard for employees' well-being. They heartlessly laid off 35 hardworking individuals, leaving only 75 remaining, citing a process ramp down – a blatant lie as the process continues unabated. The utter lack of empathy and honesty is disgraceful. I wouldn't wish this toxic environment on my worst enemy. Stay far away from these companies, and spare yourself the misery. Zero stars.

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5,0
5. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company to get your license.

Kontras

Benefits aren't that affordable. Metric heavy

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Reaktion von TP
1d
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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