Only get involved with this company as a last resort option - Technical Support and Sales Representative bei TP: Mitarbeiterbewertung

1,0
13. Juli 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

allowed me to live in the lovely barcelona nice office and managers coworkers bonded by the abuse of angry customers (who were rightfully angry as it did not seem like the company cared about there complaints).

Kontras

terrible policies for their customers and support staff able to do very little to help. impossible to reach HR in person, email or phone. only online portal that they could take days to reply and you don't know who you are talking to. no accountability.

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Reaktion von TP
2y
Thank you for your review. We are sorry to read your experience as we have several channels to get in contact with our teams. To help us continue learning and improving, please share details of your experience with us at: employeeexperience.tpspain@es.teleperformance.es

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
4d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
4d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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