Disgraceful company. Definitely NOT a great place to work. - Risk Analyst bei TP: Mitarbeiterbewertung

1,0
8. Juli 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Only pros to the company is that your colleagues are nice, but because of the toxic organisation environment everybody gets affected.

Kontras

In the realm of professional experiences, there are moments when individuals encounter workplaces that fail to meet even the most basic standards of ethics, fairness, and respect. Unfortunately, my tenure at Teleperformance was one such distressing experience. This review aims to shed light on the disgraceful practices observed within Teleperformance, highlighting its disregard for employees, lack of integrity, and a toxic work environment. 1. Lack of Employee Respect and Professionalism: At the core of any reputable organization lies a foundation built on respect for its employees. However, Teleperformance demonstrated a shocking lack of regard for its workforce. The management consistently displayed unprofessional behavior, disregarding employee input, and making arbitrary decisions without transparency. This lack of leadership eroded trust and created an environment of confusion and frustration. 2. Unfair Treatment and Inequitable. A company's commitment to fairness should extend to its compensation and promotion policies. Regrettably, Teleperformance failed in this regard. Employees often found themselves subjected to unequal pay for similar roles, with salary adjustments falling short of industry standards. The absence of equal opportunities for career growth and professional development further compounded the sense of injustice within the organization. 3. Toxic Work Environment and Favoritism: A healthy work environment is crucial for employee well-being and productivity. However, at Teleperformance toxicity prevailed. Favoritism ran rampant, with promotions and opportunities for advancement being granted based on personal connections rather than merit. This created an atmosphere of demoralization, as employees saw their hard work undermined and their potential stifled by a system that rewarded nepotism over competence. 4. Neglect of Employee Well-being: Work-life balance is essential for sustaining a motivated and engaged workforce. Sadly, Teleperformance displayed a blatant disregard for the well-being of its employees. Long working hours, unrealistic deadlines, and an expectation of constant availability outside of regular working hours were the norm. Consequently, employees experienced chronic stress, burnout, and a deteriorating work-life balance, negatively impacting their mental and physical health. In reflecting upon my time at Teleperformance it is evident that its disgraceful practices have left a lasting impact on its employees and tarnished its reputation. The lack of respect for employees, inequitable treatment, toxic work environment, and neglect of employee well-being all contribute to the profound sense of disappointment and discontent experienced during my tenure. Addressing these disgraceful practices is crucial for the long-term success and sustainability of any organization. By fostering a culture of fairness, transparency, and respect, Teleperformance can begin to rebuild its reputation and regain the trust of its employees. Only through transformative changes can it hope to create an environment where employees feel valued, motivated, and empowered to contribute their best. Ultimately, the lessons learned from this experience should serve as a reminder to individuals and organizations alike to prioritize integrity, fairness, and employee well-being. It is through these principles that we can foster workplaces that inspire growth, collaboration, and mutual respect.

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Reaktion von TP
2y
Thank you for your review. We are engaged with a culture based on respect and equality that allows everyone to feel comfortable to grow with us. Every feedback that can help us to improve is welcome at: employeeexperience.tpspain@es.teleperformance.es. Best regards!

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
3d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
3d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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