Conditions and communication not so great - Risk Specialist bei TP: Mitarbeiterbewertung

2,0
18. Mai 2023
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Got a great, paid training from an excellent trainer. Other pro: they hire great people- my team was great.

Kontras

Low salary. Internal communication poor. The HR department is oddly inaccessible, and managers don't seem to know why. Messages to them sometimes ignored. Onboarding contact disappeared too even though he said we would be available for questions via email. I got laid off and connection with the offboarding dept was also spotty and inefficient. Also, our work space was not prepared when we arrived. There was no place to store our belongings and didn't seem like it was going to a priority to solve that problem.

avatar
Reaktion von TP
3y
We appreciate your review, at TP Spain we want to make sure that our employees are provided with a positive working environment. If you'd like to add more details/suggestions you ca send us an email to: employeeexperience.tpspain@es.teleperformance.es

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

avatar
Reaktion von TP
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle