Truly awful - Payments Analyst bei TP: Mitarbeiterbewertung

1,0
27. März 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

The people but sad to see such a great team of people receive so little recognition and opportunity for growth.

Kontras

*Very low wages, particularly working in fraud for Stripe, a financial company. *24/7/365 team with very few perks for working extra days e.g. 12eur extra for working a whole Sunday *Expected to work 7 and 8 days in a row twice a month *Extremely low motivation and work moral

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Reaktion von TP
3y
Hello! At Teleperformance Spain, the well-being of our employees is our goal. We transfer your comments to the corresponding area to be able to study how we can improve or if you want to share more details yourself, you can write at: employeeexperience.tpspain@es.teleperformance.es. Thanks for your time.

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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