Worst Company I’ve EVER Encountered - Customer Service Representative bei TP: Mitarbeiterbewertung

1,0
20. März 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Literally zero. Use and abuse their employees until people finally have to quit.

Kontras

Absolutely nothing. This place is a joke. Every supervisor that works the WFH campaign acts like a 14 year old gossiping high school girl. Half of them never show up for work and put you with other supervisors who aren’t willing to help you. They talk poorly about the company in front of the workers. Talk poorly about other supervisors in front of the workers. They force OT. And not just a little bit. I was forced to work 75hrs in several different work weeks for “company needs”. 75hrs in one week is just about what most people work in two weeks. I was at my computer from the minute I woke up until well after 11-12pm at night. Every day. And threatened that if you don’t do this excessive OT, you’ll be fired.

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Reaktion von TP
3y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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