Confusing and horrible - Mitarbeiter (anonym) bei TP: Mitarbeiterbewertung

2,0
15. Apr. 2015
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The check was nice and my training class peers were great!

Kontras

The original job I was hired for ended up falling through, right after a supervisor came in and we have job security. Also, we had to pay for our multiple background checks and exams that we had to take. The call center manager stated it would take 90 days to get reimbursed, even though I had to immediately pay for these items before I got hired. The dress code was business casual, but I felt like I was in a club everyday. Some women thought if they put a cardigan on over their skin tight mini dress, it was business casual and appropriate to wear. They also had the matching platform 6 inch heels to go with their stripper outfits. The company is contracted by USAA! If my fellow military comrads knew how the place was ran and the people dressed they would definitely take their business elsewhere.

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5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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