Good pay, and a fairly easy job in and of itself. Most/all of the other agents are insanely helpful and kind, always willing to go above and beyond to help the customers. I work for the Bristol site, and everyone within that site always strives to do everything within their power to get customer issues resolved.
Kontras
While Teleperformance does have fairly decent pay, I see many call centers that pay upwards of $16-$18/hr, so I do wish that after working here for nearly 5yrs that the pay was a bit better. Otherwise, I don’t personally see any cons with the job!
Reaktion von TP
4y
Thank you for sharing your feedback! Have a nice day!
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Kontras
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.
Reaktion von TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.