It's a place to work - Desktop Engineer bei TP: Mitarbeiterbewertung

2,0
18. Feb. 2021
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Working within a large company like this allows for all kinds of movement, laterally and vertically. The variety of experience you can gain from the different job functions is amazing, and the general culture is good.

Kontras

They advertise efficiency by way of lean six sigma, however the one thing I have learned is that the buck is passed frequently, it is a common practice. The people are generally good, but getting things done in the interest of the client is the most important, even if that affects the employees. There isn't a lot of effort put into morale, and a lot of decisions are made by what the savings would be over the kind of productivity is lost. My biggest issue has always been rigidity to this method, and what they will do to save money and increase the bottom line.

avatar
Reaktion von TP
5y
We appreciate your review. Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

avatar
Reaktion von TP
6d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
6d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle