Not the best place to work but also not the worst. - Senior Technical Specialist bei TP: Mitarbeiterbewertung

3,0
25. Jän. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

You get to help people over the phone, you get paid alright doing it, you get technical and customer support experience, if you are lucky you can advance very far within the company itself, and it's a great starting out job.

Kontras

Tedious work, abusive clients, little to no job security, very little chance for promotion above "Senior Adviser", statistics that do not reflect an advisers actual potential or ability, little to no benefits (the ones that are there are the worst I've ever seen), no consensus on policies (some managers think you can, others think you can't), Human Resources does not seem to know what's going on (sometimes people don't even get paid what they are supposed to), and there is a lot of pressure.

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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