Pros
COMPANY PROS: - Culture-oriented company with realistic standards. - Professional office work setting. - Security guards on duty 24/7, metal detectors at every main entrance, and badge swipes required by every employee when entering & leaving each building. XFINITY BILLING DEPARTMENT PROS: - Attentive and analytical Quality Assurance team members who meet weekly with all Supervisors. - Growth Potential: You can move up quickly if you work hard and strive to better than the rest. - I felt valued as part of the management team & took pride in excelling. - Recognition for Hard Work: I was recognized for my hard work with an Employee Of The Month Award. - Schedule Adherence Bonuses: An extra $1.00/hr paid each month for the previous month's schedule adherence (for hourly employees) - if you show up on time & work your entire shift every day you get an extra $1.00/hr pay bonus (which adds up over an entire month). - Commission Bonuses: They have a fairly competitive sales commission bonus structure. - Extras: Oftentimes there will be gifts, prizes, giveaways, luncheons, etc as spiffs/rewards for the account meeting their goals.
Kontras
- Lots of younger people work here with little to no experience or professionalism. - Lots of health and dental insurance options, but none of them really any good.