Modern-day sweatshop! - Technical Support Representative bei TP: Mitarbeiterbewertung

1,0
4. Okt. 2009
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CEO-Befürwortung
Geschäftsprognose

Pros

No physical exertion--you just sit on your butt at least 8 hours talking on the phone. Most employees are obese due to this.

Kontras

Constant verbal abuse by customers AND management. Ridiculous amount of turnover so always new (and often questionable) co-workers, many of which are just out of prison or can't get hired anywhere else. ZERO respect from management--unrealistic expectations of underpaid employees.

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Reaktion von TP
8y
Thank you for sharing your opinion. We are committed to providing our employees a stable job wherein they are treated well, compensated properly and provided support. We do not allow any form of harassment or abuse in the workplace. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

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5,0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Kontras

Nothing I can think of thats a con

3,0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Kontras

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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