Depending on the client... - Customer Service Representative bei TP: Mitarbeiterbewertung

2,0
18. Juli 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Good pay, that's about it.

Kontras

I'm not sure if it was the actual company or the client I had, but holy cow. Not worth the ruining of your life. Unfulfilled promises for shift bids, they DO NOT care about your life, your children's lives, or your spouses careers. All they do is lie and talk down to you. Everything you do will be wrong, and if you fix what they say is wrong, you will still be wrong. The metrics they are expecting now are pretty ridiculous. It's not worth it unless you're single and don't care what anyone says about the way you work at all.

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Reaktion von TP
6y
Your review has alarmed us. May we ask you to please share this with us at http://bit.ly/TPHR-newform so we can look into it? Thank you.

Mehr Bewertungen zu TP entdecken

5,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great leadership with excellent communication.

Kontras

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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