If you love a good joke...... - Andriod Customer Care Agent bei TP: Mitarbeiterbewertung

2,0
18. Mai 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Sit down job, 40+hours, descent pay, descent bonuses.

Kontras

Management is a Joke!! They hold your job over your head!! There is always something new to say on the phone calls every week & you get told every week that if they burst 1 of your calls & you didn't say or offer the new thing for the week you get fired! The amount of floor support is ridiculous while the supervisors are sitting there watching you with your hand in the air. Favoritism is all over the place! Computers on the call floor don't work half the time & the ceiling leaks all over the place, the chairs on the call floor are stupid broke & uncomfortable but the new chairs & carpet in the training building sure look nice!!

Mehr Bewertungen zu TP entdecken

5,0
5. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company to get your license.

Kontras

Benefits aren't that affordable. Metric heavy

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Reaktion von TP
20h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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