Pushes you to wear many hats, you will get good at it by the end of your term there - Mitarbeiter (anonym) bei TP: Mitarbeiterbewertung

2,0
17. Aug. 2012
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Fantastic working from home culture - 2 WFH days a week + very flexible to add more as you need. Staff is very friendly and will work with you through the issues Departments work as a team to deliver solutions to different business needs There is always a new way to do something depending on which company you are dealing with, so work is not boring.

Kontras

Pay increases do not go hand in hand with your added responsibilities Work culture incentives you to stay up late working - you are seen as someone who's not helping "the team" if you leave when you are supposed to. No visibility over management decisions on where the company is going No professional growth, you are more or less just moving sideways within your own role Discretionary matching on 401(k) which is a waste of resource Pay incentive given as a bonus rather than an increase, in the end you're still stuck with that paycheck More than 2 week vacation time is frowned upon. They will ask you to telecommute if you choose to do that, or give you a really hard time to request it.

Mehr Bewertungen zu TP entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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