Collections Representative - Collections Representative bei Synchrony: Mitarbeiterbewertung

4,0
2. Jän. 2016
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Geschäftsprognose

Pros

From the benefits package to the various opportunities to grow within the company synchrony really appreciates its employees - even the collections department. No company is perfect but Synchrony really is a great place to work. They don't mind promoting within - but you do have to work for it. Don't expect to be spoon fed - but if u want more the opportunities for advancement are there! I would suggest after your 6 months are over apply for the STEP program!

Kontras

Compliance changes are not streamlined but there seems to be efforts to remedy that. Fitness area is pretty skimpy and needs more weight training equipment. Company needs more opportunities for departments to mingle - its a bit hard to appreciate the vastness of the business when u never have the opportunity to meet those in other departments. Collections can really burn you out - I would really suggest only using it as a door into the company. STEP program is the way to go.

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5,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Employee centric Decent benefits Stars

Kontras

Has a lot of legacy systems that are hard to integrate

3,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, fully remote, my fellow employees are great to work with.

Kontras

The systems constantly lag and freeze, making an already stressful job even harder. You’re expected to handle the work of multiple roles while meeting unrealistic metrics and learning countless procedures. Calls are often back-to-back, and the two-minute breaks during busy times aren’t enough to recharge. Dealing with verbally abusive customers is common, and you’re required to give multiple warnings before ending a call. While there are opportunities to move into other roles, promotions often feel more dependent on who you know than your actual skills or performance. Overall, it’s a mentally exhausting, high-stress environment.

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