Pros
People in IT are knowledgable and have the needed cooperative spirit. Fairly well-define processes for getting things done.
Kontras
No upward mobility; Sutter has taken to the strategy of hiring contractors instead of promoting from within - seems they are not committed to the long-term growth of the employee base. Non-exempt IT staff often mis-categorized as such; Analysts often function as Project Managers, making independent decisions (accountable for them), and directing work activities of others without direct supervisory responsibility. Huge deficiency when it comes to the ultimate of time-sensitive patient care; non-exempts must clock out at 8 hours unless O/T approved, and then resume the next day, instead of finishing what can be finished.