Very unprofessional company - Associate Account Manager bei Sutherland: Mitarbeiterbewertung

1,0
15. Sep. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay was decent for what the job was.

Kontras

Extremely unprofessional, was hired on for one contract and was told a day before I was expected to start that the contract had been cancelled. I was quickly put into a new one which was fine, but Sutherland was clearly not prepared for this contract and most of our training days were spent listening to the trainers and employees flirt with each other, cuss out their kids, and joke around on a WebEx call. We were then thrown into the pit with very little training and expected to wing it. I quit on them after two weeks because tech could not get me signed into the programs I needed signed into. I spent two weeks being told they were working on it and never got logged in. If you want to work for a company that pays you to do nothing for two weeks, then by all means go for it. Just don’t expect them to be helpful when you are actually put into production.

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Reaktion von Sutherland
3y
We are sorry that your experience with our company didn’t quite match your expectations. If you're happy to discuss and to give us a chance to change the way you feel, please send the details to SutherlandExperience@sutherlandglobal.com. Thanks

Mehr Bewertungen zu Sutherland entdecken

5,0
21. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Kontras

Benefit plans are expensive if you have any dependents on the plan.

1
1,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work and great coworkers

Kontras

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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