I have many good things to say about Sutherland Global Services ("SGS") - Technical Support Consultant bei Sutherland: Mitarbeiterbewertung

4,0
26. Nov. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

SGS creates many jobs; SGS hires many folk; SGS spends loads of real bucks to train their employees; SGS provides real jobs for the trained employees; SGS can usually provide a next contract for employment after a current project/contract wraps/up; SGS frequently needs lots of overtime, and offers that to its trained & experienced employees; SGS tolerates lots of real-world shenanigans to keep their employees on staff; SGS gives lots and lots of young employees opportunities to learn and practice management skills; Nearly everyone should have some SGS experience in their [sic] background; SGS has a recruiting bonus program available to encourage attracting friends and family members; SGS makes available a broad spectrum of fringe benefits that can be bought and earned;

Kontras

SGS does seem to teach its new "managers" how to practice management skills so that the term "dark side" seems appropriate (oh well, there have to be some trade/offs); SGS will probably not make the mistake of overpaying anyone (still some job is better than no job at all); SGS' [mis-]use of the term "professional" is more an indication of limited vocabulary and stifled imagination than true knowledge and understanding of how many years of education and intensely supervised experience goes into well-recognized licensed and certified professional careers; SGS payout of recruiting bonuses lacks in both cogency and timeliness (The bonuses due DO ultimately get paid after the fact they are due to be paid is brought to the company's attention.)

Mehr Bewertungen zu Sutherland entdecken

5,0
21. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Kontras

Benefit plans are expensive if you have any dependents on the plan.

1
1,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work and great coworkers

Kontras

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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