Pros
They will give you the opportunity to work independently, and get out of the way.
Kontras
As soon as your position can be transitioned to India, it will be. This company is cheap. Low pay for most positions, no 401k match, health ins is expensive. "Paper free" environment is euphemism for bring your own pens and paper. Mortgage workers should have responsibility to make sure customer information is safeguarded. There are shred bins, but no accountability. Customer information is consistently compromised. You are a piece of office furniture at Sutherland. You will be moved around from project to project based upon needs, and let go when they screw up the project because the idiot managers and workers in Houston are clueless. The pay is low, so they have the bottom of the barrel for many workers and managers.