Pros
Supermicro has a solid product.
Kontras
Expect long working hours as a result of (1) having to use and navigate through outdated and unintuitive CRM so you'll need to leverage heavily on Excel sheets; (2) constant mandatory, time-consuming meetings because of the nature of the business (new versions/iterations of hardware/software and processes); (3) email and process overload, and daunting approval requirement from multiple departments to fulfill accounting/finance requests; (4) fighting with other teams (who may be using reseller channels) to win business from the client. Disingenuous salespeople with lack of integrity and trust (upper management included) because it's all numbers game. More so than at other companies, people in every department have the "what do you want" mentality when approached for help due to a constant influx of tasks. Turn-over rates are high. No doubt a large portion of open positions is to replace employees who have left for a better opportunity because they're fed up with the company as a whole. Advice to new hires: keep a record of every transaction/incident to protect yourself.