High stress / low reward - Concierge Support Ambassador bei Subfero: Mitarbeiterbewertung

2,0
9. Sep. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Training Exposure Expansion of knowledge Encouragement to progress Solid hierarchy design

Kontras

Microsoft management Microsoft Key Account managers over promising on your tickets Subfero did little to protect us from Microsoft employees demanding action from us on a ticket when your taking 6 new tickets a day whilst sometimes having a qué of 20 existing tickets, whilst being hounded about meaningless Survey results from people saying "I never rate 5 stars moby is perfect" yet it's a KPI

Mehr Bewertungen zu Subfero entdecken

1,0
11. Nov. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Great money making enterprise! Especially since the agents never know we're keeping them in the dark about how Microsoft operates, or even what % of the agents' work goes directly to the shareholders

Kontras

Since Microsoft took away the contract I worked so hard to breach, I'm no longer able to afford the Jag

3
4,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good colleague and friends, good stuff

Kontras

very KPI focus and micro manage

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