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StudyGate

Bewertungen für StudyGate

An absolute fantastic place to work!! - Programming Tutor bei StudyGate: Mitarbeiterbewertung

5,0

17. Jän. 2022

Programming tutor

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CEO-Befürwortung

Geschäftsprognose

Pros

One of the things I love is that it is part-time stuff, so you are free to work only when you want to (I can take weeks or months off if I want and come back when I am ready) There is no exact pay: you can charge exactly how much you want provided your student is ok with it (I once charged a student $1000 for a very long project that took me a week to tackle). I am starting a master's degree within a year and the tuition payment ($30K plus) will be possible because of this job!! If you are good at what you do, you will earn a lot here because many students would want your help. You get bombarded with lots of requests for help from students which makes you want to learn new things and become an expert. I am getting much better at programming and machine learning because of the diverse questions I get from students.

Kontras

The main con in my view is that the management will always side with the student should a disagreement arise between you and the student. As they say, the customer comes first. Have done some jobs where I ended up not getting paid even though I helped out the student and the student would have been worse off without my help.

Reaktion von StudyGate

Thank you for your inspiring story of how you're building your education! We also love this advice to management because it helps us address an important topic: disputes. It's our favorite problem because how we handle disputes determines our collective reputation—both for tutors and the overall platform alike. One of the biggest misunderstandings about management's stance toward student disputes lies in a misunderstanding of the refund policy. Tutors feel it works against them, but we don't comment enough on how it protects the tutor as well. There are two main scenarios where tutors receive protection specifically because of the refund policy. 1. Student books tutor and then the student changes their mind even though the tutor already helped. 2. Student initiates bank dispute. In both cases the tutor gets paid in full. The bottom line is that the refund policy protects our collective reputation, we use it to keep bad actors out and fair players in. Again, thank you for your feedback and best wishes as you continue pursuing your education.

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5,0

4. Apr. 2020

Tutor

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CEO-Befürwortung

Geschäftsprognose

Pros

User friendly platform with good tutors to help students. Quick support provided by team for both tutor and students.

Kontras

Students don't approve answer and so tutor has to wait 14 days for payment.

Reaktion von StudyGate

Hey there, thanks for this feedback. I started a simple YouTube channel where I walk around the city and share how about how to best use this platform. I also made a blog and a tutor help center. My goal is quick success for competent tutors by connecting them with students that need help in the tutor's expertise. Regarding the cons, I really appreciate your pointing that out as I hear it a lot. We set 14 days because some of our students need to crosscheck SG answers before approval. Tutors are free to request a review from students beforehand, and that would close out the question as well. We post help articles for how to navigate that process. For more information on the topic, check out this video: https://www.youtube.com/watch?v=foBNoowN5jw

1,0

17. März 2020

Tutor

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CEO-Befürwortung

Geschäftsprognose

Pros

Good motivating emails which are not related to work are sent every now and then.

Kontras

1)A nano-tutoring website with hardly 20 students which only thinks about its own profits rather than thinking about the tutor’s hardwork. 2)Delayed payments->The tutor gets the chance to withdraw the payment after 14 days incase the student doesn’t dispute the answer. Once the withdrawal is requested, it takes further 2 weeks to get the money to your paypal. It takes a month to get the payment for 1 answer and that too with a deduction of $20-$30 3)The only company which gives students around 14 days to accept or reject/dispute an answer. The students are basically Chinese students looking for free answers. They post the question, get the answer, dispute the question and eventually get the answer along with a full refund of their payment and the tutor gets nothing for his/her hardwork.

Reaktion von StudyGate

Hello, thank you for your feedback. To address your points, the emails we send are related to the bid process. We treat homework help as a strategy to be refined, so I’m really glad you at least found the content encouraging! We don’t use the term nano-tutoring on our site, but we are a safe space for students who wouldn’t feel comfortable asking questions at their local institution. We want to be a part of each student’s success story. Our take on the 14 days for payment is that tutors are in charge of their accounts. If tutors answer on time, correctly, and establish trust with the student, then the student will approve the answer quickly. Otherwise, our view is that the student has the right to wait. If a student disputes a question, we’d prefer not to mediate at all as it is the tutor who has a reputation to maintain via the platform. But if a student is not treated respectfully and fairly, StudyGate will make it right. Finally, I’m sorry there was a payment delay to your account. I’d be happy to discuss this further offline so that we can resolve any missing or delayed payments. Again, I appreciate your taking the time to critique how we’re doing, we’re busier than ever and eager to improve! –Jacob Hallman

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Bewertungen für StudyGate Programming Tutor – Bewertungen bei StudyGate Bewertung für StudyGate

StudyGate

An absolute fantastic place to work!! - Programming Tutor bei StudyGate: Mitarbeiterbewertung

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