Pros
Stable company; Fairly flexible in terms of work/life balance (with the right management); Decent, comparable pay for the industry; Excellent promotion of industry education/personal development; Benefits are OK (Have seen better/worse);
Kontras
Difficult to move up/out within the company if not mobile; Job positions available may not be the best fit for abilities; Have seen instances of favoritism in job selection; Company makes counterproductive decisions sometimes and is reactive as opposed to proactive (technology, agency force, claims handling); Burnout is common for claims employees with no remedy other than quitting if you cannot get your foot in the door outside of claims; Would not recommend taking a desk call center claims job based upon my experience. Very stressful job with little to no enjoyable or fulfilling moments;