Pros
Salary is okay, not great, but okay. Health insurance is good if you don't have an 'unusual' issue like diabetes...
Kontras
When I first started at State Farm a few years ago, it was an okay job. They were moving away from the mass resignations that had been an issue for a few years. Now.... it's different. Management has started hounding people about everything, but especially adherence. Being out of adherence by even four minutes will get you an angry message by multiple managers. The workload has increased, and we are massively understaffed but instead of trying to figure out how to assist, or even approving OT, the solution is mass micromanagement. It is AWFUL. I want to leave like half my team, and a good third of the nearest teams, already have. People are quitting in mass because the job went from bland to horrid, and it looks like there's no plans to adjust.