You sell your soul as an agent to fund the higher ups lavish lifestyles. They push you to unethically sell people plans they don’t need or even want by pushing and bullying the elderly and disabled. They make the agents maintain way too much in dialer occupancy while still attending meetings, staying on top of cases, coaching, retention activities and documentation. They pay us minimum wage and all of our pay comes from quotas that are generally unattainable without sacrificing your mental health and work life balance. Micromanaging is huge here, your manager and director could be and usually are live listening to your calls and making you feel like the scum of the earth if you don’t close that deal.