Pros
The overall thought behind the mission is actually amazing. Most employees genuinely care about this mission.
Kontras
Besides the great mission and some employees who genuinely care about the mission, there really is nothing great about this organization. Every review you have read here is actually quite accurate. The CEO claims to have this deep passion for mental health and this crazy story about her college experience with her roommate that drove her to start this...but the truth is she could care less about anyone's mental health, especially her employees. It's just another educated founder who has absolutely zero life experience in building and running a company. She keeps trying to hire people to help her through it but doesn't actually understand what it takes to make the right hires. She creates a toxic culture from the top down which leaves most employees to be burnt out especially in a pandemic. Most employees end up engaging in virtual water-cooler talk about the founders and it's nothing positive. The ones who have somehow survived here are just hoping someone somewhere (possibly the board or investors) will read these and hopefully do something about it. Raising money and getting a high valuation is great but not being able to deliver on the company mission is just sad. You provide mental health benefits to employers to provide to their employees, yet most people who work here seem to be jeopardizing their mental health by joining this company. The irony here. The pandemic lead growth helped them reach these heights but surviving this with the founders in charge is impossible.