Decent Pay But Draining - Customer Service Lead bei Spectrum: Mitarbeiterbewertung

2,0
24. März 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Free cable and internet, yearly raises with opportunities for two more raises as an agent, holiday overtime pay if you want it on top of guaranteed holiday pay, sometimes helping people solve problems via phone can be rewarding. Several weeks of paid training that can net you a quick couple thousand bucks while you hopefully find something better.

Kontras

People seem to think they can treat the employees of their cable company/isp as absolute garbage and the company doesn’t treat the employees much better. The company is very much against working from home and sharing many concerns will be met with the response, “if you don’t like it here find another job.” You will be treated as a number, a replaceable resource to be exploited. Things can change at the drop of a hat. The calls and situations you’re handling will change often.

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Reaktion von Spectrum
4y
Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. Thank you for helping us toward those goals.

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5,0
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Geschäftsprognose

Pros

Talking with customers about spectrum

Kontras

Getting customers to listen our product

5,0
17. Sep. 2019
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CEO-Befürwortung
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Pros

Vergütung, Work-Life-Balance-Stunden, Sozialleistungen, angenehme Umgebung, die viel Lern- und Wachstumspotenzial bietet

Kontras

Strenge Kleiderordnung und professionelles Auftreten

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