Beware I’m trying to help - Fraud Investigator bei Spectrum: Mitarbeiterbewertung

1,0
29. Jän. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Clean work environment, remodel building.

Kontras

Micromanagement, can’t use the restroom when you need to, does not like to promote within, a lot of secret and hush-hush nepotism in this department. The Fraud department has their own HR department which is just one person. There job is to buffers anything from getting to the real HR department or corporate, because it’s so corrupt. It’s the Fraud Department but they treat it as though it’s a call center. There’s a service level, QA and a grading system every week that they’ve made up that is unrealistic for agents to actually conquer. If you don’t do a good job with that grading system within 3 to 6 months of shift changes. So your work life balance changes every 3 to 6 months. If you want to be upset every day by policies and procedures . If do not care about not having a moment to catch your breath In between calls and not allowed to gather your thoughts in between calls, apply. I’m telling you this so that you run and run fast.

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Reaktion von Spectrum
4y
The behavior you have described is alarming and does not represent the training or values we strive for at Spectrum. We will share your comments with our leadership team, but if you know of a specific instance of this occurring, we would appreciate you taking the time to submit a formal report with our anonymous third-party EthicsPoint service at 1-866-384-4277 or https://chartercommunications.ethicspoint.com. Thank you for your help resolving this very serious matter.

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