Insufficient training - Business Account Executive bei Spectrum: Mitarbeiterbewertung

After overcoming the usual objections and winning the sale, then salespeople have to handhold site surveys, construction, and installation to make sure customers don't get screwed, and sometimes even that doesn't keep it from happening. Salespeople have to be tech wizards about PBX & DID phone systems, and customers have to have their own tech support staff on site or else the installation fails & salesperson doesn't get paid.